We now deliver all over the world.
Free delivery for all orders in the United States, Canada, United Kingdom and Europe.
Premium delivery is available at checkout for an additional € 2.48 .
For other countries, the shipping costs are 19.97 € .
Taxes are included in the price of your order. The customer does not pay taxes in addition to their order. The customer pays the price they can see for their order on the checkout page.
Your package can be delivered from Europe, but also from abroad, it depends on the products.
The delivery time of your order is on average 8 to 16 working days, it can be longer depending on political events (covid19, postal strike, ...)
Our policy is that if 45 days after ordering your package has still not arrived, we will resend it for free or give you a 100% refund. However, this happens very, very rarely.
If a product arrives damaged, we will return it at our expense. Just prove it to us by sending a photo to firstname.lastname@example.org.
When you place an order on our site, your card is debited in EURO immediately and not at the time of dispatch.
If you wish to obtain a refund, this can be done by contacting us at email@example.com , you have 24 hours after ordering to do so.
A refund takes 3-5 business days to return to your account. If you used Paypal, the refund is immediate.
The payment methods we accept are: Visa, Mastercard, Amex, Apple Pay, Paypal.
Not happy with your item? Absolutely no worries, you can return it to us within 30 days and we will give you a 100% refund for this item. Please note that we do not have a return address in Europe, this is done at your expense internationally.
Please contact us at firstname.lastname@example.org if you want to make a return.
Allow approximately 3-5 business days for the money to return to your account after refund. If you ordered by Paypal, it's immediate.
We will issue the refund as soon as we receive the proof of postage, you don't have to wait for us to receive the item.